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Contact Us

Contact us to make an appointment or if you have any questions. Our phone lines are open Monday to Friday, 8:30 am – 5:00 pm.

You can also request a call back (for those trying to call after hours — after 5:00 pm or during the weekend). All appointments are made over the phone; we use that time to explain how the process works and to collect your information to confirm the appointment.

How can you contact us?

Phone: 604.736.9244
Fax: 604.736.3917

Appointment clerks are not trained in travel medicine and are unable to give travel advice.

When are we open?

Vancouver Clinic Hours **(BY APPOINTMENT ONLY)**

Monday to Thursday

8:30 am – 8:00 pm


8:30 am – 4:00 pm

Occasional Saturdays

8:30 am – 12:00 pm


Richmond Clinic Hours **(BY APPOINTMENT ONLY)**

Thursday evenings

5:00 pm – 7:30 pm

Occasional Fridays

9:00 am – 11:30 am

Where can you find us?

Lower level, in the back of the Broadway Plaza. (Parking: street & underground)

VCH Travel Clinic

L5 –  601 Broadway W
Vancouver, BC
V5Z 4C2

Richmond Satellite Clinic

8100 Granville Avenue
Richmond, BC
V6Y 3T6

Have a comment?

We want to hear from you so email your compliment, critique, or suggestion to travel.clinic@vch.ca.