Emergency Department at Lions Gate Hospital
- 231 East 15th Street North Vancouver, BC V7L 2L7
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- Main: (604) 988-3131
- Admissions: (604) 984-5813
Always go to the Emergency Department if you have been in a major accident or for potentially life-threatening symptoms.
Not sure if you need to go to the Emergency Department? Learn when to go or find other care options.
The Emergency Department (ED) at Lions Gate Hospital (LGH) is open 24 hours a day, every day of the year. At this location, emergency care is available for patients requiring life-threatening medical attention due to illness, injury, or overdose.
If you don't have an emergency, please consider going to an Urgent and Primary Care Centre near you.
Hours of operation
We operate 24 hours a day, 7 days a week
How to get here
Drop off area
There is a dedicated five-minute patient drop-off area located in front of the emergency department accessible by St Georges Ave.
Parking
Paid parking
Available in the hospital parkade on 15th Street, east of St. Georges Avenue.
For detailed information regarding parking, public transit and wheelchair accessibility, please review the LGH Patient & Family Handbook.
Download parking rates for VCH facilities.
Electric vehicle charging
Designated electric vehicle charging stations are available for patients and visitors. Charging is available for up to 4 hours at Level 2 stations and up to 1 hour at Level 3 stations. Please review our electric vehicle charging station etiquette for more information.
Electric vehicle charging stations at Lions Gate Hospital:
| EV Charger Type | Parking Stall Number |
| Level 1 Charger | Hope Centre 676-677, 736-737 |
| Level 2 Charger | P1 91-93 P2 343-344, 367-372 |
| Level 3 Charger | P1 94-95 P2 345-346 |
Frequently asked questions
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What happens when I arrive at the Emergency Department?
- A Triage Nurse will assess your symptoms and vital signs upon arrival. Please have your photo ID, BC Services Card or CareCard, and a list of current medications ready.
- Patients are seen in the Emergency Department based on how ill or injured they are. Those with the most critical conditions are seen first, regardless of arrival time.
- Please be aware that your medical records from your family doctor are not accessible at the Emergency Department. Emergency doctors only have information about your medical history from previous visits to that hospital.
- VCH Emergency Department staff are dedicated to delivering the highest quality of health care. During your visit to the ED, we appreciate your patience as we wait for test results, interpretations, consultations, and other information necessary for your diagnosis and treatment.
Psychiatric Emergency and Assessment Team (PEAT) at Lions Gate Hospital
The Psychiatric Emergency and Assessment Team (PEAT) provides the residents of the North Shore and surrounding areas with access to prompt psychiatric assessments through the Emergency Department at Lions Gate Hospital.
The program also expedites the care and appropriate triaging of psychiatric patients in the Emergency Department. Additionally, it provides a nursing liaison among the Inpatient Psychiatric Services, the Emergency Department and appropriate community resources.
The Psychiatric Emergency Program acts as Admission Co-ordinator to Magnolia House as designated and on weekends. -
What should I bring to the Emergency Department?
If possible, bring photo ID, your BC Services Card or CareCard and a list of any medications you are taking. If available, please also bring any Medical Orders of Scope of Treatment (MOST) forms or have a loved one bring them in.
We also suggest you minimize bringing personal belongings or valuables to the Emergency Department.
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Where should I take my child in case of an emergency?
If your child is experiencing a medical emergency, such as trouble breathing, loss of consciousness, or a mental health crisis, call 9-1-1 or go to the nearest emergency department.
BC Children's Hospital Emergency Department in Vancouver is open 24 hours a day and provides emergency care to children and youth up to the age of 16.
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What happens when I'm ready to go home from the Emergency Department?
- Your health care team will work with you to help plan when you will go home.
- Your doctor may write you a prescription for medication and a nurse will give you instructions on how to take the medication.
- Try to arrange a family member or friend to drive or accompany you home.
- Your health care team will work with you to coordinate any additional care that is required, such as home & community care services, care at another hospital or rehabilitation services.
Support for your visit
Indigenous services and resources
High-quality, culturally-safe health-care services to assist Indigenous Peoples and their families.
Emergency mental health care
Learn what to expect before going to the hospital, at the hospital and leaving the hospital.
Indigenous patient navigators
Provides direct patient and family support while respecting local traditions, protocols, and practices to ensure culturally safe health care services.
Interpreter services
If it's difficult for you to communicate with health-care staff in English, interpreter services are available free of charge. Please speak to a staff member if you or your family needs the help of an interpreter.
Spiritual health and multi-faith services
Through spiritual health and multi-faith services, spiritual health practitioners help people address the profound thoughts and feelings that can poignantly arise at times of significant illness or trauma.
Patient feedback
We invite you to share your feedback through the Patient Care Quality Office, an accessible and transparent point of contact regarding the quality of care you receive.
Resources
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Emergency discharge instructions
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Overdose response, Naloxone and training
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Mental health and substance use services
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Lions Gate Hospital (LGH)
Lions Gate Hospital (LGH) provides a full range of general and many specialized acute care services, including general medicine, emergency and critical care, general surgery, orthopedics, maternity, pediatrics, psychiatry, chemotherapy, cardiac care, diagnostics, nuclear medicine, palliative care, rehabilitative services and neurosurgery.