Information bulletin

Mobile Health Clinic for women launches on Downtown Eastside

Vancouver, BC – Marginalized women now have easier access to health care with the launch of the Mobile Health Clinic on the Downtown Eastside. The specially-equipped medical van will enable Vancouver Coastal Health’s Women’s Intensive Case Management Team (ICMT) to connect with difficult-to-reach women—including sex trade workers—who have traditionally avoided contact with health services.

The Mobile Health Clinic is agile enough to move as women move, allowing health care teams—including nurses, clinicians and peer support workers—to provide services on the street, near parks, at shelters and housing sites, seven days a week. 

“Some women of the Downtown Eastside have systemic barriers that prevent them from accessing health services—including trauma, physical, psychological or sexual violence. This is a safe, private space to provide crucial clinical care and have conversations with women who aren’t ready or able to come to a clinic,” says Bonnie Wilson, Director of Community Health Services, Mental Health and Substance Use, Vancouver Coastal Health (VCH). “Our goal is to connect these remarkably resilient women to care when they’re ready, and we’re hopeful the presence of the Mobile Health Clinic on the Downtown Eastside will help us do that.” 

The Mobile Health Clinic has space for interviews and assessments, and the equipment necessary to provide primary medical care including: 

  • Exam table 
  • Interview/counseling space
  • Blood pressure machine with thermometer and pulse oximeter
  • Otoscope and ophthalmoscope
  • Emergency supplies 
  • Harm reduction supplies 
  • Vaccination fridge for immunizations and lab specimens 
  • Locked cabinets for medications; no narcotics onboard

 

The Mobile Health Clinic is a partnership between Vancouver Coastal Health, TELUS Health and VGH & UBC Hospital Foundation. TELUS Health pledged $302,000 to purchase and outfit the van with the latest wireless technology so the onboard health care team stays connected to the Electronic Medical Records platform at all times. The Women’s ICMT Team is supported by a $3 million donation to VGH & UBC Hospital Foundation. 

 “VGH & UBC Hospital Foundation is the philanthropic engine for health care innovation and transformation in BC. The Mobile Health Clinic has been made possible through the power of philanthropy which allows us to go beyond the limits of public funding. We are proud to have partnered with TELUS Health and Vancouver Coastal Health on this initiative to provide accessible access to health care to marginalized women on the Downtown Eastside,” says Barbara Grantham, President & CEO, VGH & UBC Hospital Foundation.

At TELUS, we believe that in order to do well in business, we must also contribute to improve the social health of our communities and drive positive human outcomes,” says Juggy Sihota, Vice President-Consumer Health, TELUS. “That is why together, with Vancouver Coastal Health we are leveraging the power of technology to help deliver primary healthcare to vulnerable citizens through the Mobile Health Clinic, powered by TELUS Health, ensuring a connection to the vital care and support needed to live a healthier life.”

About TELUS Health

TELUS Health is a leader in home health monitoring, electronic medical and health records, as well as consumer health, benefits management and pharmacy management solutions. TELUS Health leverages the power of technology to enable better health outcomes for Canadians with innovative digital solutions that enable collaboration, efficiency and productivity for physicians, pharmacists, health authorities, allied healthcare professionals, insurers, employers and citizens.

About Vancouver Coastal Health

Vancouver Coastal Health is responsible for the delivery of $3.3 billion in community, hospital and residential care to more than one million people in communities including Richmond, Vancouver, the North Shore, Sunshine Coast, Sea to Sky corridor, Powell River, Bella Bella and Bella Coola. VCH also provides highly specialized care and services for people throughout BC, and is the province’s hub of health care education and research. 

Contact

Carrie Stefanson

Public Affairs Leader

Vancouver Coastal Health

Office: (604) 708-5338

Cell: (604) 312-1148

E: carrie.stefanson@vch.ca 

Richard Gilhooley

TELUS Social and Media Relations

Cell: (778) 868-0235

E: richard.gilhooley@telus.com

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Urgent and Primary Care Centre opens in North Vancouver

New pups for C. difficile Scent Detection program

New Dogwood Lodge long-term care home closer to reality

Richmond RCMP and Vancouver Coastal Health introduce Mental Health Car

604-204-1111: One phone number for all VCH mental health services in Richmond

New hospice supports end-of-life care for Sea to Sky patients and their families

Sleep experts gather in Vancouver

Public Service Announcement for those receiving Needle-Free Filler Treatments

Early results show combined Overdose Response Team pilot project is helping break the cycle of overdose

Study shows where C. difficile is hiding in hospitals

Making more lungs available for transplant in BC

Third urgent and primary care centre opens in Greater Vancouver

Measles case confirmed in the Lower Mainland

Chief Medical Health Officer report focuses on overdose crisis

Second urgent and primary care centre to open in Vancouver

Number of new HIV infections in VCH drops 52% since 2011

Measles alert for travellers at YVR June 9

Program aims to create culturally safe health care for Indigenous patients at VGH

Overdose prevention site to open in Powell River

Health officials raise concerns about youth vaping on World No Tobacco Day

Street-smart peers receive Canada's first certificate in overdose response

Research study evaluates safety of take-home drug checking kits

LGH power plant reaches significant construction milestone

Start early, start together: Dental care keeps kids smiling

New confirmed measles case

VGH study offers breakthrough for cardiac arrest patients

New confirmed case of measles in Lower Mainland

Researching sleep on World Sleep Day

Strengthening home support for the people in the Fraser Valley and Lower Mainland

Two new measles cases confirmed

Measles in VCH

Additional measles cases confirmed

More measles cases confirmed in Vancouver

Labour agreements reached for Sechelt care home

New measles case confirmed in Vancouver

Study examines safest time to exercise

New life-saving technique at VGH

Flu policy for visitors in effect at all VCH facilities

First urgent primary care centre in Vancouver to open

Public safety advisory for customers of Betty’s King Sauce

Public safety advisory for customers of Polonia Sausage House

Measuring attitudes about mental illness

It's the start of the flu season, get your shot

Drug checking expands in Vancouver

Province approves next step towards a new LGH acute care facility

North Shore to benefit from new Lions Gate Hospital acute care tower

Measles alert for several Vancouver locations

Vancouver Coastal Health’s Overdose Outreach Team expands

Prostate Cancer Supportive Care program offers men support from the moment of diagnosis

Animators dedicate film to staff at VGH

Kiwanis Care Centre celebrates 20 years and a new name: Berkley Care Centre

Construction underway on new Villa Cathay Care Home

Social connection is a key health indicator for Lower Mainland residents, survey finds

Mental health workers and patients join forces to slay stigma at annual “Walk-A-Mile” event

Whistler Blackcomb Foundation donates $300,000 for hospice in Squamish

Angus hits the road to detect C. difficile

New homes and withdrawal centre for people in Vancouver

shíshálh Nation and Trellis exploring new site for residential care home on Sechelt lands

Three new youth homes open in Vancouver

Radon testing underway in schools

Sechelt Hospital expansion with new Ambulatory Care Unit now complete

New clinic and new model of care on DTES

Potential new diabetes treatment being tested in Vancouver

Gaglardi family donates $25 million to VGH and UBC Hospital

Flu policy for visitors in effect at all VCH facilities

Province expands fentanyl testing and launches drug checking pilot in Vancouver

Seniors Fall Prevention Awareness Week aims to reduce falls among seniors in BC

One shot could save your life

More substance use clients STARTing to detox at home

VCH celebrates World Food Day with unique Food Asset Map

HPV immunization clinics start for grade 6 boys

Foundry North Shore opens its doors to youth

New overdose prevention site opens in Vancouver

New mumps cases in Vancouver Coastal Health prompt call for immunization

New supervised consumption service in Vancouver aims to help prevent overdose deaths

Fentanyl checking expanding to overdose prevention sites

More flexibility to treat and assess patients at the Leon Judah Blackmore Centre for Sleep Disorders at UBC Hospital

Transforming palliative care across VCH

New supervised injection service to open in Vancouver

UBC Hospital to receive state-of-the-art MRI Upgrade

New era for robot-assisted surgery at VGH

Research project pilots new illegal drug alert warning system to help prevent overdoses

Climate change is increasing respiratory disease

Don't flip out: “Air” on the side of caution on the trampoline

TEC4Home moves forward to clinical trials

Hot weather starting today calls for caution

Planning moves ahead for new acute care facility at Lions Gate Hospital

VGH leads the way in traumatic brain treatment

Health Canada gives green light to new supervised injection service in Vancouver

Centennial Pavilion at VGH renamed in honour of Leon Judah Blackmore

Women-only overdose prevention site opens in the Downtown Eastside

Drug checking at Insite shows potential for preventing fentanyl-related overdoses

Partners make progress on planning for acute-care tower project at Richmond Hospital

Jack and Leone Carlile Centre grand opening

Construction wraps up at Joseph & Rosalie Segal & Family Health Centre

Richmond adult day program spaces will help meet demand for seniors’ & respite care

New City Centre Community Access Centre slated for the West End

VCH confirms plans to rebuild Richmond Lions Manor

Angus and the K9 Infection Prevention Team working at VGH

Measles alert for three YVR flights (Updated)

Controversial “liberation therapy” fails to treat multiple sclerosis

Increasing access to surgery at Squamish General Hospital

New on-demand addiction treatment clinic opens in Vancouver’s Downtown Eastside

Travel Clinic warns spring breakers: Don’t expose yourselves!

Lions Gate Hospital project takes next step

$102 million investment will expand access to surgical care at VGH

New substance treatment services for women on the Downtown Eastside

Don’t let your new year’s resolution to quit smoking go up in smoke

German Canadian Care Home to be rebuilt

VCH opens fifth overdose prevention site

More tools to fight overdoses in Howe Sound region

Further overdose response action to include BC Mobile Medical Unit and new overdose prevention sites

Flu policy for visitors in effect at all VCH facilities

New programs to combat overdose crisis

Peer support program expands to Downtown Eastside

Hybrid OR set to open at VGH

UBC Hospital Sleep Disorders Program springs ahead as clocks fall back

VCH submits applications for 2 new supervised injection services

BC’s Take-Home Naloxone program expands to UBC

Fight the flu! Flu shot clinics now underway

Environmental Health partially re-opens Foody World

Public safety advisory for customers of Foody World

Vancouver Coastal Health expands women’s services in the Downtown Eastside

B.C. study finds young Canadian athletes at minimal risk for sudden cardiac death

Sheway clients to meet the Duke and Duchess of Cambridge

A new era in mental health takes shape at the Joseph & Rosalie Segal Family Health Centre

86% of drugs checked at Insite contain fentanyl

Paralympic medalists inspire people with newly acquired disabilities to “Have a Go” at wheelchair sports

Insite expands hours in response to overdose crisis

New at-home detox for substance use clients in Vancouver

Hey moms: got milk?

Naloxone kits now available in emergency departments to help address overdose crisis

Vancouver’s Strathcona neighbourhood to gain up to 74 residential care beds in new and expanded facility

World class skier first to benefit from new brain treatment at Vancouver General Hospital

Whooping cough in Squamish

Canada’s first C. diff dog ready to make a difference at VGH

Lions Gate Hospital unveils state-of-the-art MRI Technology

Mumps outbreak worsens

Concept planning begins for Richmond Hospital patient care tower project

Richmond to gain 210 residential care beds with new facilities

North Shore gains 43 residential care beds in a new facility

Residential care improved in Vancouver

Vancouver Coastal Health signs agreement for a new residential care centre in Sechelt

VCH signs agreements for six new and expanded residential care facilities

Warm weather ahead brings window safety warning from doctors & paramedics

Doctors warn mountain bike riders: don’t let an injury cut your season short

New Community Care Clinic opens in Richmond

Don’t wait – vaccinate!

Mumps in Whistler

Binge drinking puts young women at risk

Participants “Walk-A-Mile” to help stamp out the stigma of mental illness

New centre at VGH streamlines care for mental health and substance use clients

Forensic Sexual Assault Services Planned for UBC Hospital

Regional Trauma Program is nation’s first to receive ‘Distinction’ award by Accreditation Canada

B.C. gives $5 million to expand efforts to curb hepatitis C infection

British Columbia develops cutting-edge system to detect HIV outbreaks

VCH announces new drop-in centre, expanded services for Downtown Eastside clients

VCH seeks to increase Vancouver hospice beds

Spend time on the beach—not in the bathroom—during spring break

Insite receives new, four-year Health Canada exemption

Record-breaking documentary series ER: Life + Death at VGH returns to B.C.’s Knowledge Network with second season

Passengers on March 3rd flight from Beijing at risk of measles

VGH seeking stroke survivors for North America’s first of its kind hyperbaric oxygen study

Syphilis rates in gay men continue to climb in Vancouver

Youth lift the veil of stigma around mental health at ‘Talk at the Top’

Dr. Peter AIDS Foundation granted exemption for integrated supervised injection service

Largest ever functional brain imaging study recognized by Discover Magazine

Ten tips for a safe Christmas season

People in Metro Vancouver’s most ‘walkable’ areas are one third less likely to be overweight or obese than those in the least walkable areas

Forensic testing for sexual assault victims soon available in Sea-to-Sky region

New guidelines set to revolutionize treatment of opioid addiction

VCH says don’t get sick, get the shot

North Shore resident gifts record $25 million to Lions Gate Hospital

BC raw oysters back on the menu – restaurant order lifted

Downtown Eastside to receive new programs and services as part of Second Generation Strategy

VCH seeks person in contact with bat

Arm your children against vaccine-preventable diseases

Public service announcement for consumers of BC oysters

New pediatric unit opens at Richmond Hospital

Sea to Sky air quality concerns continue

Peer Navigator Program to change how Vancouver’s health care system is navigated

Alleged serial hospital thief caught thanks to vigilant staff

VCH urges men to give health the finger

Hot weather starting tomorrow calls for caution

My Health My Community survey results released

Record Audiences Drive Second Season of Emergency Room: Life and Death at VGH

North Vancouver mother urges parents to help protect her son

Public Safety Advisory for customers of Killarney Market brand ground beef and ground pork

Mental health community gathers to “Walk-A-Mile”

Campaign urges adults to “Think before you let them drink”

Collaboration key to a healthier Sunshine Coast

Collaboration and partnership at the heart of a healthy community

Passengers on April 4 flight from Beijing at risk of measles

Insite receives annual Health Canada exemption

Measles cases reported in VCH region

St. Mary’s to be renamed Sechelt Hospital

New partnership strives for better health for residents of West Vancouver

VCH stamping out bullying in the workplace

VCH moves to further improve care in Vancouver’s Downtown Eastside

VCH partners with Onni Group for Pearson Dogwood lands redevelopment

Powell River to gain 21 residential care beds

G.F. Strong becomes first in BC to use bionic exoskeleton in daily rehabilitation

Zoom accounts for students

Report adult abuse and neglect

Immunization after care for children

Eating and nutrition for preschoolers

HIV/AIDS surveillance

Durable Medical Equipment Retailers

Immunization records

Growth and development, preschoolers

Guidelines for opioid addiction & treatment

Immunization coverage

VCH North Shore community partners & external resources for families

Immunization for school-aged children

Parenting resources

Orientation Information

Notifications of infectious diseases

What are voice problems?

Community health profiles

Eating & nutrition for toddlers

Network and systems access

Overdose surveillance

Community wellness reports

Growth and development, toddlers

Discipline-specific requirements

Research databases & online journals

Information for current grant holders

Nutrition after bariatric surgery

Administration students

PPE test menu

Residential care licensing resources

Preparing for metabolic and bariatric surgery

Allied Health students

Preparing for your overnight sleep study

Child care

Richmond metabolic and bariatric surgery team

Health Unit Coordinator students

Your initial visit to the Sleep Disorders Clinic

Eating & nutrition for infants to 18 months

Vancouver Vaisakhi Festival

Nurse Practitioner students

Breast reconstruction surgery information

Growth and development, infants to 18 months

Bed bugs

Nursing students

Admission to the Mental Health Inpatient Unit

Active travel to school

Vancouver Coastal Health (VCH) referrals for pregnant people and parents

Medical undergraduate students

BC Legislation related to adult protection

Sexual health youth clinics for North Shore schools

Medical care for babies and young children

Parking, transit & cycling information for students

Equipment Replacement

Supporting healthy eating at school

Adjusting as new parents

Room bookings for student practice

Family support

E-substances regulation

New baby basics

Student Practice Education Core Orientation (SPECO)

First Nations ReAct

Information about opioids

Recovery after birth

Transcript requests and training verification

Preparing for your stay, labour and birth at LGH

Benzodiazepines (Benzos)

Keeping baby and you healthy