Information Privacy Office
We take great pride in protecting the privacy of your information. Learn more about our privacy practices and your rights regarding your personal information.
When you receive care from any of the programs or services at Vancouver Coastal Health, personal information must be collected from you by nurses, doctors, and other health care team members so that we can best address your health care needs.
Caring for your information: notice to our patients, clients and residents
When you are receiving care, treatment, and services at Vancouver Coastal Health (“VCH”), our staff, physicians, and other authorized individuals will collect personal information from you. Where permitted, we may ask your family, friends, or other organizations to give us information about you, such as copies of records, medication information, test results, and other information relevant to your care and services.
Emailing your health-care provider
Email is a convenient way for patients and their health-care provider to communicate when an in-person appointment isn't needed, but there are also important intricacies to consider with each.
Contact
Vancouver Coastal Health Information Privacy Office
Address: 11th floor, 601 West Broadway, Vancouver, B.C. V5Z 4C2
Phone: (604) 875-5568
Email: privacy@vch.ca
