Vancouver Mobile Crisis De-Escalation Team (MoDe)
Related topics: Mental health and substance use Vancouver mental health and substance use services
Need help immediately?
If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.
Suicide prevention hotline: 1-800-784-2433
BC Crisis Line: 604-310-6789
Kids Help Phone: 1-800-668-6868
Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717
Harm reduction: Toward the Heart
MoDe provides non-police same-day mental health and substance use crisis support to people ages 17 and older in Vancouver. A person may be experiencing or nearing a mental health crisis, and may or may not actively use substances.
At this time, MoDe services are limited to pre-identified referral partners from Housing/Shelter and Community Service providers only. If you are an individual needing urgent assistance, please call 9-1-1.
Overview
MoDe is not for people who are actively putting their own lives, or the physical safety of others, at risk. For an emergency, please call 9-1-1 or visit your nearest hospital.
MoDe provides non-police, same-day crisis response to people in Vancouver. The team travels to the person’s location. In addition, MoDe provides:
- Health-care assessments and interventions
- Referrals to health services, which may be with Vancouver Coastal Health or other service providers.
- Short-term follow-up support to clients we have responded to.
Who is eligible
MoDe is a non-police, mental health and substance use crisis response service. MoDe provides same-day outreach to individuals in Vancouver.
MoDe is for people who are:
- Aged 17+ and located in Vancouver
- Experiencing or nearing a mental health crisis with or without active substance use (including a situational, emotional, or behavioural crisis)
- Requiring an urgent in-person intervention that cannot be provided by their regular care team (e.g. Mental Health & Substance Use Team) or an alternate crisis service (e.g. BC crisis line, Access and Assessment Centre)
- Not actively attempting suicide or putting the physical safety of others at risk