Emergency

Adult Intensive Case Management (ICM) Team at qathet General Hospital

Need help immediately?

If there is a life-threatening safety concern, please call 9-1-1 or go to the Emergency Department at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

BC Crisis Line: 604-310-6789

Kids Help Phone: 1-800-668-6868

Indigenous Crisis and Support Line - KUU-US Crisis Support Line: 1-800-588-8717

Harm reduction: Toward the Heart 

This service provides a support role for adults aged 19 or older who experience severe substance use challenges, chronic unmet medical needs, and multiple barriers to accessing services.

Clients of the qathet ICM team may also connect with the Urgent Homelessness Response Team. The Urgent Homelessness Response Team works with ICM clients who find themselves homeless or precariously housed.

How to access

  • Check eligibility

    • Must be 19 years of age or older. 
    • Serves community members whose primary diagnosis or concern is severe substance dependency.
    • Clients may also have concurrent anxiety, depression, psychosis, fetal alcohol spectrum, developmental or mood disorders.  
    • Client needs exceed those that can be met by standard case management. Have little access to existing service/resources due to barriers (transportation, housing, income, mental/physical health). 

  • Get a referral

    Contact qathet Mental Health and Substance Use Central Intake for more information about this service.

    If you are physician or nurse practitioner looking to refer, please complete the qathet Adult Mental Health and Substance Use Referral Form and fax it to qathet Mental Health and Substance Use Central Intake at 604-485-3303.

Hours of operation

Currently closed
  • Monday:   8:30 a.m. to 4:30 p.m.
  • Tuesday:   8:30 a.m. to 4:30 p.m.
  • Wednesday:   8:30 a.m. to 4:30 p.m.
  • Thursday:   8:30 a.m. to 4:30 p.m.
  • Friday:   8:30 a.m. to 4:30 p.m.
  • Saturday:   Closed
  • Sunday:   Closed

Parking and transportation

​​Free parking is available.

Getting here by ferry

qathet General Hospital is two ferry rides away from the City of Vancouver.

Take the Langdale ferry from the Horseshoe Bay Terminal.  Ferry schedules can be found at: http://bcferries.com. Drive up the Sunshine Coast along Hwy 101 from Langdale to Earl's Cove.  Take the Saltery Bay ferry from Earl's Cove.

From the Saltery Bay ferry terminal, travel along Hwy 101 for approximately 20 km until you reach a "Welcome to Powell River" sign.  Continue inside the city limits until you reach a street with a right-hand lane and a store/gas station called Pacific Point Market.  At the corner on your right, turn right.  You are now on Joyce Avenue.  Follow Joyce Avenue through four sets of stoplights.  Approximately 1 km past the fourth light, you will approach the hospital on the right.

Getting here by air

Contact Pacific Coastal Airlines by e-mail at www.pacific-coastal.com or by telephone at 1-800-663-2872 for schedules of flights from Vancouver. 

qathet General Hospital

qathet General Hospital (formerly Powell River General Hospital) is a 42-bed facility providing services that include surgery, endoscopy, ICU, obstetrics, in-patient psychiatry, oncology, emergency and diagnostic services.

Intensive Case Management Teams

Intensive Case Management Teams (known as ICM or ICMT) provide a support role for people who experience severe substance abuse problems, chronic unmet medical needs, and multiple barriers for accessing services.