Request a health record
If you received care at any of our locations, you can request copies of your medical record or health information.
Everyone treated at one of our facilities has a health record. These records contain reports from care providers, test results, treatments, and pharmacy information. Health records can be paper based, electronically generated or a combination of both.
HIMconnect.ca provides centralized health information resources for patients, health-care providers, researchers and institutions across the Lower Mainland, Vancouver Island and the B.C. Okanagan.
How do I request my health records?
You or anyone you have authorized to act on your behalf can request access to, or copies of your health records by completing the Authorization for the Release of Health Records form and submitting it in person, by fax, or by mail to the Health Record Department at the location where you received care. They will assist you in accessing the records you wish to see. Please allow 30 business days to process your request.
Frequently asked questions
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How long will it take to obtain copies of my health record?
You will receive a response within 30 business days from the date we receive your written request.
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Is there a fee for requesting health records?
Generally no, but you may be charged for special processing of your request. For example, courier fees, special delivery, or other special processing services.
Health care locations
Bella Coola General Hospital
1025 Elcho Street, Bella Coola, BC V0T 1C0
Phone: (250) 799-5311
Monday – Friday: 8 a.m. - 5:30 p.m.
Closed weekends
G.F. Strong Rehabilitation Centre
4255 Laurel Street, Vancouver, BC V5Z 2G9
Phone: (604) 737-6241
Fax: (604) 731-5091
Lions Gate Hospital
231 15th Street East, North Vancouver, BC V7L 2L7
Phone: (604) 984-5719
Fax: (604) 984-5718
Monday – Friday: 8 a.m. – 4 p.m.
Pemberton Health Centre
PO Box 310
1403 Portage Road, Pemberton, BC V0N 2L0
Phone: (604) 894‐6939 ext. 221
Fax: (604) 894-0063
Monday – Friday:
8:45 a.m. – 12 p.m. and 1 p.m. – 4:45 p.m.
Saturday – Sunday
9:00 a.m. – 1:00 p.m.
qathet General Hospital
5000 Joyce Avenue, Powell River, BC V8A 5R3
Phone: (604) 485-3211 ext. 4311
Fax: (604) 485-3252
Monday – Friday: 7 a.m. – 4:30 p.m.
Closed weekends
Richmond Hospital
2nd Floor, Room 2320, Yellow Zone
7000 Westminster Highway, Richmond, BC V6X 1A2
Phone: (604) 244-5110
Fax: (604) 244-5196
Monday – Friday: 8 a.m. - 4 p.m.
Sechelt Hospital
5544 Sunshine Coast Highway, Sechelt, BC V0N 3A0
Phone: (604) 885-2224 ext. 4311
Fax: (604) 885-8601
Monday – Friday: 7:30 a.m. - 4 p.m.
Closed weekends and holidays
Squamish General Hospital
38140 Behrner Drive, Squamish, BC V8B 0J3
Phone: (604) 892-6028
Fax: (604) 892-6072
Monday – Friday: 8 a.m. – 4 p.m.
UBC Hospital
2211 Wesbrook Mall, Vancouver, BC V6T 2B5
Phone: (604) 822-7248
Fax: (604) 822-7284
Monday – Friday: 8:30 a.m. – 4:45 p.m.
Closed weekends
Vancouver General Hospital
2733 Heather Street, Vancouver, BC V5Z 3J5
Heather Pavilion (West) C floor, Unit C8&9
Phone: (604) 875-4070
Fax: (604) 875-5635
Vancouver Community and Mental Health
200-520 West 6th Ave, Vancouver, BC V5Z 4H5
Phone: (604) 708-5264
Fax: (604) 874-7622
Monday – Friday: 8:30 a.m. - 4:30 p.m.
Closed weekends
Whistler Health Care Centre
4380 Lorimer Road, Whistler, BC V0N 1B4
Phone: (604) 932-4911
Fax: (604) 932-4992
Monday – Friday: 8 a.m. - 4 p.m.
Closed weekends and statutory holidays