Geometric pattern of mountains

Need help immediately?

If there is an urgent safety concern, please call 9-1-1 or go to emergency at your nearest hospital.

Suicide prevention hotline: 1-800-784-2433

Call BC Crisis Line: 604-310-6789

Kids Help Phone: 1-800-668-6868

KUU-US Crisis Support Line (BC Wide Indigenous Toll Free Crisis and Support Line): 1-800-588-8717

The Child & Adolescent Response Team (CART) provides an urgent response (within 72 hours), and short-term mental health service to school-aged children and youth who are experiencing acute psychiatric or emotional crises.

How to access

  • Check eligibility


    • Children aged 5 to 18 years old
    • Resident of Vancouver
    • Clients with a private psychiatrist or who are working with a VCH Child and Youth Mental Health team are not eligible for short-term treatment. 
  • Make a referral

    Anyone who is concerned a child or youth who may be experiencing a mental health or emotional crisis or at possible risk of suicide can contact CART for more information or to make a referral. Contact CART at (604) 874-2300.

Hours of operation

Currently closed
  • Monday:   9:00 a.m. to 7:30 p.m.
  • Tuesday:   9:00 a.m. to 7:30 p.m.
  • Wednesday:   9:00 a.m. to 7:30 p.m.
  • Thursday:   9:00 a.m. to 7:30 p.m.
  • Friday:   9:00 a.m. to 5:00 p.m.
  • Saturday:   Closed
  • Sunday:   Closed

What to expect

CART services include

  • urgent assessment and consultation,
  • clinical intervention, and
  • coordination with community resources.


1212 West Broadway

1212 West Broadway is a five-story retail and office building.

Child & Youth Urgent Response Mental Health Services

Provides assessment and short-term mental health services, including suicide risk assessment, prevention, and intervention, for children and youth experiencing acute psychiatric or emotional crises.