Services in Richmond
It’s important to know where to go to get the care you need and proactively manage your health and well-being. Choosing the right option will help you get the most appropriate care in a timely manner and reduce stress.
In Richmond, we provide services within the traditional and unceded territories of the Musqueam Nation.
Your Richmond health-care navigation guide
Here’s how to decide where to seek care based on your needs. Remember, this guide provides a general overview, and health-care services can vary depending on where you live:
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Family doctor or nurse practitioner
Call your family doctor or nurse practitioner first to book an appointment. If an appointment is not available, you can use HealthLink BC to find a walk-in clinic in your area.
If you don’t have a family practitioner, register for one at the Health Connect Registry.
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General health questions
Call 8-1-1 to speak with a nurse, registered dietitian, pharmacist or exercise professional anytime.
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Urgent and primary care centre (UPCC)
Visit a UPCC for urgent, non-emergency care that needs attention within 12 to 24 hours. People with the most urgent medical concerns are seen first. There are two UPCCs in Richmond: Richmond East UPCC and Richmond City Centre UPCC .
Find all UPCC locations and hours -
Pharmacist
Talk to a pharmacist for prescription refills, minor ailments like pink eye, hemorrhoids or a urinary tract infection. Learn more at SeeYourPharmacist.ca
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Emergency care
Call 9-1-1 or go to the nearest hospital Emergency Department such as Richmond Hospital for critical and life-threatening conditions, including broken bones, severe breathing problems and severe bleeding. Note: B.C. Children’s Hospital also helps kids up to 16 years old for pediatric emergencies.
For mental health emergencies
Dial 1-800-784-2433 to connect to the provincial mental health crisis line, 24/7.
Call 1-800-SUICIDE to connect to a network of crisis lines, including a dedicated seniors’ distress line. -
Indigenous services and resources
Find high-quality, culturally safe health-care services to assist Indigenous Peoples and their families. Learn more.
Featured VCH services in Richmond
Richmond mental health and substance use services
Call Richmond Community Central Intake at 604-204-1111 or learn more about Richmond mental health and substance use intake and services.
Richmond community ambulatory and home-based care services: Home and community care access line
If you wish to arrange for home and community care services, the first step is to contact the home and community care access line in Richmond.
Public Health: Richmond Public Health
Public Health Units in every community in VCH provide services that promote and protect the health of the population. Programs include Hearing Services, Dietitian Services, Prenatal and Early Years and more. Richmond Public Health services are offered at Richmond Place - 8100 Granville.
Welcome to Vancouver Coastal Health: Health Services for Newcomers
On behalf of Vancouver Coastal Health (VCH), welcome to British Columbia (B.C.). Moving to a new province or country can be hard and you may have questions. This resource is to help you understand the health-care system in B.C.
Richmond Hospital Redevelopment Project
Richmond Hospital will be adding a new nine-floor acute care tower, the Yurkovich Family Pavilion, which includes a bigger emergency department, more operating rooms, an intensive care unit; a fully equipped medical imaging department; a pharmacy; and short-stay pediatrics. This will give Richmond, with its growing and aging population, the acute care it needs moving into the future.
VCH jobs in Richmond
Nestled in the estuary at the mouth of the historic Fraser River, the city of Richmond offers a unique blend of urban sophistication and rural tranquility. A cosmopolitan population, proximity to all kinds of transportation options, sunny weather and endless riverside walking paths make Richmond a marvelous place to live, work and play.
When you join our multidisciplinary team, you’ll find plenty of ongoing educational opportunities and in-house specialty training to help you advance your career – all that, and an attractive location, just minutes from downtown Vancouver and close to the U.S. border.
Around Richmond
Get a snapshot of services available to you in your Richmond community.
For a full list of VCH services in your community, visit our find a location page.
Not from Richmond?
Visit our community pages for Vancouver and the Coastal region.
The Coastal region includes the following communities: Kimsquit, Klemtu, Lions Bay, Lund, Madeira Park, Mount Currie, Namu, Nimpo Lake, North Vancouver, Ocean Falls, Pemberton, Port Mellon, Powell River, Roberts Creek, Sechelt, Squamish, Van Anda, Waglisla, West Vancouver, Whistler.
