Accessing health care in the region

• Making informed decisions about health care can is important for your well-being and helps the health-care system work better. Knowing where to go for care can lead to better and faster treatment while reducing unnecessary pressure on health-care resources. Keep in mind that the services and resources available may differ by region, reflecting the unique needs of each community.
• It's essential to understand the various levels of care and find one that best fits your situation. Whether you have a minor ailment or a serious condition, getting the right care at the right place and time can make a big difference.

Here’s how to decide where to seek care based on your needs. Remember, this guide provides a general overview, and health-care services can vary depending on where you live:

• Personalized care: See your family doctor or nurse practitioner who knows your health-care needs best. Call their office for hours and instructions. If you don’t have one, register at HealthLinkBC.ca
• General health questions: Call 8-1-1 to speak with a nurse anytime.
• Pharmacy: Speak with your pharmacist who can prescribe for contraception and minor ailments. Learn more at SeeYourPharmacist.ca
• Mental health and substance use: Find nearby support and services at vch.ca/MentalHealth
• Urgent care: For non-life-threatening medical attention, visit an urgent and primary care centre. Check locations and hours at vch.ca/UPCC
• Emergency care: For life threatening medical attention, call 9-1-1 or go to the nearest hospital. Note: BC Children’s Hospital also helps kids up to 16 for pediatric emergencies. 
• Vaccinations: Book your flu or COVID-19 shots at GetVaccinated.gov.bc.ca or 1-833-838-2323. For drop-in options, check with pharmacies, walk-in clinics or your family practitioner.